Amcrest View Pro App Reviews

I dont know how you can take an app and make it worse, but that has happened with this one. After initial setup it worked fine, but with time it has almost become useless. "Failed to connect" message almost every time now. At first, I could go to device manager, then back to live view and it would connect. Now thats virtually impossible. No configuration changes at all, its like the app is self-destructing. This app needs to be fixed before I purchase any more Amcrest cameras.

Why 5star? Because this is the only way ppl will see it. Horrible app! not mobile friendly. I try to open the camera through wifi and then I try disconnecting wifi. Still doesnt work. I cannot even see play backs. iPhone 6 user here. Do not get this unless you plan to destroy the world because of frustration with customer service anddd this app. Thx bye.

First off for all the people saying you need to upgrade your network, Im at 120mb down and 20mb up. The apps performance is horrible. Takes 5-10 trys just to try to view my camera. After that if you let your screen turn off and then unlock your phone you have to completely re start the app and then try 5-10 times again to view your camera. I finally wrote this review as I havent been able to access my camera for over a hour right now and I have validated its not my network. Most of the time when you are finally able to view your camera the ptz feature wont work either. Camera is nice but viewing it is a giant pain

It is like gambling to make it run.

App is poorly designed. Camera wont connect to my phone despite several system restarts and reloading of app. My wireless isnt the issue (Airport Extreme router, 100/10 Mbps). Cant recommend this camera given the app doesnt work and I want a wireless connection to my phone as promised by the company. Will return to Amazon.

Purpose of this app is to be able to view the camera when you are away from your Home or business, unfortunately this app has a Consistent 90% rate of NOT being able to connect to the camera when on a cellular signal. If you are on your local Wi-Fi signal on the same network as the camera then you have 40% chance of connection. Amcrest need to strengthen their background connection infrastructure, it is absolutely poor. The amount of money they charge for the camera they should be able to provide customer with good background infrastructure to connect to the cameras. by the way the app and the camera firmware are all up-to-date.

Good quality image but a bad designed app. Connecting to the camera remotely can be difficult at times. App needs to be more user-friendly. Should relook at their notifications. Scheduling when notifications are on and off is not a fun task. Nest has it right by using your phones GPS to turn it on when your not home and off when you are. I would have gave it a better rating if the app was more user friendly.

Its ridiculous that Amcrest wont fix this. Their technology doesnt work. The online capability fails to connect. We bought the camera a week ago and not once have we been able to see our home using the camera. Its very disappointing and a waste of money. Im looking for a replacement brand now.

This app is horrible.

Agee with wow10101. When it works it is great. But at least 75% of the time the app will not connect with the cameras. Unbelievably frustrating especially since I am trying to keep my eye on my dog with cancer. I may be returning them which is shame as it appears to be a software/app issue only

If you use 1 camera then this works well. I have 2 cameras though. Now neither of them them connect through the app. The point of making the camera purchase was to remote view from my phone. I cant carry a laptop around with me all day. Fix the app to support more than one camera.

Most of the time it will not connect no matter how good my service is at the time. When it works its great but this is not ok. This issue really needs to be fixed. I have an iPhone 5s so there should be no problems. Please fix this is a really big issue!!!!

Worked decent the first month. Now only connects about 3 out 10 times. Now the app is super frustrating to use.

Terrible app, spent an hour trying to connect on wifi, instructions arent complete...going back to Microcenter in the morning!

Not sure why so many low scores. I followed the getting started guide and 5 minutes after plugging the camera in, downloading the iPhone app and scanning the serial number I was watching crisp high resolution video on my phone. Today I have no problems viewing the camera from work, i.e, not the local network.

I got 2 cameras and they were set up fairly effortlessly with the QR code via the app. Their P2P Gateway, while handy, is very unreliable. Sometimes itll connect immediately and other times itll take 5-10 tries before actually connecting to the camera. I switched to connecting via IP and manually forwarding ports on my router and I am able to connect just about instantly every time.

Cameras such as outdoors POE IP3M does not accept passwords with special characters. Really this is year 2016!

After the addition of a memory card and app update motion detection no longer sends notifications to iPhone. No help from tech support.

Update. Im using the baby monitor app from tiny solutions and its awesome. This app should be called the subject of this review. Connects 1/24 of the time and is completely useless. Use the camsee app which you can add the camera by IP address so you can at least connect to it

We use it as a baby monitor and it only works about half of the time. Very frustrating. Picture is great when it works but you cant trust it. I hope theyll fix it soon, its a big turn down.