Wont log in

Terrible product. The app is fine but 70% of time I go to use the camera it gives me a login timed out error. Waste of money and the device is not user friendly. Keeps logging out. I cant even figure out how to use it without my husband and his technical background. I cant even google a fix for this error.

Can129 about Amcrest View Pro, v3.40.0048